Charter Impact Fund (“CIF” or “us” or “we”) understands that your privacy is important to you, and we are committed to being transparent about our practices and the technologies we uses. We are committed to maintaining the confidentiality, integrity, and security of personal information about our current and prospective customers.
We take great care to protect personal information about you, and when we use it, we do so with respect for your privacy. We use the information we collect to: help us improve our Website and deliver content and functionality that is best suited for you and your device; analyze your use of the Website for trend monitoring and promotional purposes; respond to inquiries and comments and provide you with support via your preferred communication channels; keep our Website safe and secure and comply with our legal requirements and obligations; and for any other new purpose for which we notify you before collecting any personal data.
The information we collect also allows us to keep you posted on our latest announcements, events, and services that we believe may be of interest to you if this is in accordance with your marketing preferences.
Please note that our Website is hosted by us in the United States and that any information you provide may be transferred to the U.S. or other countries.
For the above reasons, we may collect the following types of information:
Information You Provide – When you sign up for access to our online resources (including any customer applications), download documents or complete online forms from our Website, we may ask you for certain personal information. You may be asked to provide personal information such as: name, title, function, e-mail address, address and certain demographic information. You may also voluntarily share other information such as feedback, opinions, or information shared via the Contact feature on our Webiste.
Log Information – When you visit or access our Website, our servers automatically record certain information. This may include information such as your web request, your interaction with a service, Internet Protocol (IP) address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser or your account.
WHAT INFORMATION DO WE NOT COLLECT?
We do not need or want to collect any sensitive personal information through the Website. Similarly, minors under the age of 18 should not provide any personal information to us through the Website. We do not knowingly accept sensitive personal information or personal information of minors from users of the Website and/or any third-party sites.
HOW DO WE SHARE INFORMATION?
You can choose which, if any, of our online resources you wish to participate in. We only share personal information in the following limited circumstances.
We may share information to our subsidiaries and affiliated companies where it is necessary to meet the purpose for which you have submitted your personal data and in particular if necessary for the provision of services, account administration, sales, marketing and support. We take steps to ensure that our companies follow our data protection policy, this privacy notice and applicable local law when handling personal data.
We may also share information to third-party contractors and providers that perform certain functions on our behalf, such as sending email, removing repetitive information from customer lists, analyzing data, direct marketing services, and cloud hosting services. These third-parties only have access to such information as necessary to perform their functions and may not use it for any purpose other than to provide services to us.
We consider the protection of personal information to be a foundation of customer trust and a sound business practice. We employ physical, electronic and procedural controls and we regularly adapt these controls to respond to changing requirements and advances in technology. We use and employ commercially reasonable efforts to employ security measures designed to protect your personal information from loss, destruction, or access by unauthorized persons.
Our safeguarding efforts include, but are not limited to:
Physical Safeguards – These safeguards include locked doors and file cabinets, controlled access to our facilities and secure destruction of media containing your personal information.
Technology Safeguards – These safeguards include the use of anti-virus and endpoint protection software, and monitoring of our systems and data centers to ensure that they comply with our security policies.
Organizational Safeguards – These safeguards include training and awareness programs on security and privacy to make sure employees understand the importance and means by which they must protect your personal information.
We will retain your information for as long as is necessary for the purposes for which it was collected. The criteria used to determine our retention periods include, but are not limited to the following.
In most circumstances, you may have the following rights concerning your personal information and/or data.
Right Of Access – The right to know whether data concerning you is being processed and, if so, the right to gain access to it with a few exceptions.
Right To Rectification – The right to ensure data held about you is accurate, and, if it is not, to have it corrected.
Right To Erasure Or Right To Be Forgotten – The right to be forgotten or have information erased, provided we do not have an overriding legal basis to retain your personal information.
Right To Restrict Processing – The right to limit how your personal information is processed, provided we do not have an overriding legal basis to continue processing.
Right To Be Informed – We have a responsibility to provide you with the information contained in this privacy notice and to answer questions if you ask for more detail about anything contained here. For California residents, please note that we do not share your personal information with third-parties for the third-parties’ direct marketing purposes, so are not required to provide further disclosures of such activity.
Right To Data Portability – The right to obtain a copy of the personal data you provided to us, in a format you can easily take away and load onto another device.
Right To Object – The right to withdraw consent or object to processing when processing is based upon consent or legitimate interest as the lawful basis, with some exceptions.
If you have an online account with us, for many of our services, you may be able to electronically access and update your personal information by logging into your online accounts.
Additionally, you may opt-out of our promotional email communications by clicking on a link provided in our promotional email messages or by sending us an email at firstname.lastname@example.org.